Updated Shipping and International Shipping Policy 04/19/2022:
- Hours: Monday-Friday 9am-5pm CST
- Handling Time: Same Business Day if ordered before 12pm CST.
- All orders ship in discreet packaging, learn more here: Discreet Shipping
- USPS First Class Mail Shipping $3.10 (2-6 Business Days)
- FREE USPS First Class Mail Shipping $0.00 (If you’re logged into your account.)
- USPS Priority Mail Shipping $8.90 (1-4 Business Days)
Do you ship to Canada? Canada doesn’t permit the importing of CBD or hemp-derived products, so until Canada lifts the ban, we’re unable to ship there.
Do you ship to Australia? Australia regulates CBD and hemp-derived products as medical marijuana. Since the exporting country, the United States, doesn’t have medical marijuana legalized on the federal level, we’ll be unable to import CBD into Australia, per Australia’s import law.
Do you ship to the U.K.? The U.K. has a THC limit of 0.2% compared to the United State’s 0.3% limit. All of our products fall within the United State’s legal limit, but not the U.K.’s legal limit, which is why we’re unable to export there.
Weekends and holidays do not count as business days, you can see the list of days USPS will be closed here: https://about.usps.com/newsroom/events/
Depending on where you live, the time it may take for your product to reach you may vary. A confirmation email will be sent with a tracking number once your package has been shipped. Delivery estimates on tracking numbers are available within 12-24 hours of package being dropped off at USPS.
If you order or want to order Priority Mail and want an accurate estimate of when your package will come in before your order ships, follow this link and enter 53234 as the ship from zip code, then zoom in on your area to see the delivery time estimate: https://www.usps.com/priority-mail/map/
Shipping costs are non-refundable, unless delivery expectations are not met. If you enter an incorrect address, the shipping costs are non-refundable and we can reship your item standard mail free of charge.
If you’re shipping to a freight forwarding service, we’re not responsible for any lost packages.
For other shipping related questions, refer to our FAQs.